Careers at Opimian

 

 

Receptionist and Member Service Assistant (Maternity Leave Replacement)

 

Would you like to work in a dynamic and constantly changing atmosphere for a fast-growing non-profit organization? Opimian, the largest private wine club in Canada, is looking for a Receptionist and Member Service Assistant. 
Under the supervision of the Director of Marketing and Member Experience, the position holder carries out various administrative and reception-related tasks and provides the member experience team with technical support.

Main Responsibilities

  • Receive, screen and direct telephone calls; make calls; make a note of messages and forward them to the appropriate parties.
  • Greet visitors, provide information, find solutions to specific issues or redirect problems to the person in charge.
  • Send out packages/letters via courier; receive packages/letters and distribute to the appropriate departments.
  • Update lists, e.g. list of regional representatives, producers, suppliers, etc.
  • Update user records for conference rooms and make room reservations.
  • Carry out administrative tasks on a daily basis: petty cash report, proof reading, business card orders, employee memos (e.g. janitorial services), etc.
  • Place office supply orders for all employees.
  • Provide information on Opimian (e.g. respond to people who may be interested in becoming a member).
  • Assist the member experience team with updates to basic member profiles (new contact information, address changes, etc.).
  • Place wine orders for members without Internet access and submit orders to the member experience team.
  • Prepare and send out welcome gift packages to new members.
  • Follow up with members, in collaboration with the member experience team, on various issues (rejected credit cards, membership renewal, etc.).

Required experience and qualifications

  • College training in office systems or a related field.
  • Five years of relevant experience as an administrative assistant or member services.
  • In-depth knowledge of Office suite software.
  • Proficient in English and French (oral/written).
  • Good writing and oral communication skill
  • Able to work autonomously without supervision.
  • Comfortable in a fast-changing/growing environment..
  • Able to work as a team and foster collaboration.
  • Committed and available.
  • Excellent interpersonal skills.
  • Organized and able to take structured action.
  • Self-starter and proactive in the workplace.
 
 
TO APPLY

If interested in joining our team, please send your résumé and cover letter via email to [email protected]
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